Verifying Your winners Account
Account verification protects your balance — it confirms the wallet sending or receiving funds actually belongs to you. We need a copy of a valid government-issued photo ID, such as a National ID card or passport, and a short confirmation that the mobile wallet number on your account matches the name on that document. Upload both through the Verification section in your
account settings. Once our team reviews them, your account moves to verified status. Accounts in Dhaka and across Bangladesh typically complete this during the same session if documents are clear and legible.
- Go to Verification — Find the Verification section inside your winners account settings menu.
- Upload photo ID — Submit a clear image of your National ID card or passport — front and back where applicable.
- Confirm wallet ownership — Confirm that the bKash, Nagad or Rocket number on your account matches your ID name.
- Await review — Our team reviews the documents and updates your account to verified status once approved.