What We Collect and Why We Collect It
When you open an account at winners, we collect the information needed to run your account and process your payments — your name, contact details, and the transaction references tied to your bKash, Nagad or Rocket deposits. We do not store your full mobile wallet PIN
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or password at any point. Payment confirmation data from Nagad or Rocket transfers is held only as long as we need it to verify the transaction and handle any dispute. We also collect device and browser data — your IP address, session timestamps and the pages
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you visit — to keep your account secure and to understand how our platform performs on mobile. If you contact our support team, the conversation record is stored so we can follow up accurately. We do not sell your personal data to third parties. We may
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share limited information with payment processors and identity verification partners when those steps are required to complete a transaction or confirm your account. Any such sharing is governed by data-handling agreements. Your continued use of winners after a policy update means you have read and accepted
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the revised terms. If you are unsure whether this policy applies to you, check your local law and the eligible regions listed on our platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.